Return Policy
Olivique Luxe Return Policy
At Olivique Luxe, we want you to absolutely love every piece you order! If something doesn’t work out, no worries—we’re here to make the return process smooth and hassle-free.
How to Return an Item
We gladly accept returns on unworn, unused items with original tags and packaging. Follow these easy steps to start your return:
✔️ Request a return within 7 days of receiving your order (based on tracking delivery status).
✔️ Ship your item back within 7 days after your return is approved.
✔️ If your order arrived in multiple packages, the return window starts from the final delivery date.
Important Details to Keep in Mind
📌 Non-returnable items: Intimates/lingerie, jewelry, and swimwear are final sale and cannot be returned due to hygiene reasons.
📌 Items that don’t meet return requirements may be subject to a 20% restocking fee or may not be accepted.
📌 Shipping fees are non-refundable.
📌 Return shipping is the customer’s responsibility, unless the return is due to a shipping error or a damaged item.
📌 Once we receive your return, please allow 5-7 business days for processing. We’ll send you an email as soon as your refund is completed!